Clarion Housing Graduate Programme 2024 - Norwich
Connectr
Clarion Housing Group is looking for ambitious, passionate and dedicated graduates to embark on a journey with our growing Graduate Programme within the Housing Department.
The Role
You will take part in a two-year development
programme providing four rotations across our teams covering all areas
of housing management. You’ll be working with a range of teams from
frontline housing management and estate services, to letting homes and
performance management. The rotations will give you hands-on experience
of working in social housing and helping to tackle the housing crisis.
You will also be tasked with project work and participating in mini work placements across the housing and customer services departments so you can understand and learn about how best to support residents. Further to this you will be invited to shadow senior staff members and network with a wide range of colleagues across the business.
The programme is designed to provide you with the relevant training and work experience to allow you to grow into a competent and professional member of the Clarion Housing team, with a view to helping you become a future leader. To complement the practical experience you will gain, we will also pay for you to complete the Chartered Institute of Housing Level 4 qualification.
Upon successfully demonstrating a fully competent performance you will have the opportunity to apply for roles in Clarion Housing. We will provide support to help you grow and develop thoughout your time at Clarion.
Responsibilities
You’ll take part in four six-month rotations
across a range of teams. The rotations will be slightly different
depending on location. In North London you will mplete rotations in
Neighbourhood Management (covering frontline housing support), Tenancy
Specialists (covering management of anti-social behaviour), Estate
Services (covering caretaking and grounds maintenance of our estates and
community areas) and Regional Operations (covering performance
management and service improvement). In Norwich you will complete
rotations in Neighbourhood Management (including some estate services
management), Tenancy Specialists, Available Homes (covering our
allocation and letting of empty properties) and Regional Operations.
You will have a line manager for each rotation and the aim will be to grow your knowledge and ensure you can practically apply it by the end of each rotation. In addition to line management, you will have senior support from your Head of Operations and a mentor (who will be a Director in Clarion). You will be asked present to the regional leadership team at the end of each rotation to show what you have learnt.
A typical week will include a team briefing, completing a set of tasks that require liaising with residents and staff to resolve problems and issues, keeping excellent records on the systems, dropping into a meeting about a management issue, meeting with senior staff about a sensitive case, supporting your managers to meet with stakeholders, carrying out some research to find a suitable solution to a resident or estate problem, completing and estate inspection, overseeing a project that will improve a local area used by residents, participating in a contract management meeting and carrying out online and face to face learning. No one day is the same and you will be challenged, and supported, to balance your workload and deliver for the residents.
Rewards and Benefits
As well as joining a supportive,
hardworking and performance driven team of diverse people, here at
Clarion we’re dedicated to rewarding hard work and commitment and
providing benefits that support you and your lifestyle. As standard we
offer:
• Initial 25 Days annual leave (plus bank holiday),
•
A flexible benefit scheme tailored to you, inclusive of dental
insurance, restaurant card, cycle to work; we also give you 1% of your
salary to spend on whichever approved benefit you like!
• Matched
pension contributions of up to 7.5%
• Flexible and agile working for
the majority of our employees.
• Company Bonus Scheme
• Eye
care vouchers
• Holiday trading scheme allowing you to buy and sell
leave
• Free counselling and legal advice scheme for you and your
family
• Interest free loans for season tickets
The Company
Being a graduate at Clarion gives you so much more
than just a job. You will be part of the largest housing provider in the
country. We provide a place that 360,000 people call home and we want to
do more by building and creating homes and communities that people want
to live. You have the opportunity to be part of this and to make a real
difference to so many.
Clarion is a company where every individual is able to succeed and is encouraged to reach their full potential within a culture that promotes diversity, inclusion and mutual respect. The Clarion Way puts our customers and people at the heart of all we do through clear leadership, a meaningful shared purpose and high levels of personal responsibility.
What are we looking for?
• We’re looking for talented and
self-motivated individuals with a proven track record of successfully
applying themselves both academically and through relevant work
experience.
• You must have achieved a minimum of a 2.2 in your
degree in the past 3 years. Ideally this would be related to housing,
social policy, social sciences or community development, however we are
also keen to hear from those with other qualifications that bring
relevant experience to a social housing setting.
• You will be a
self-starter, ambitious team player who can use their initiative to
ensure personal and business success.
• A demonstrable interest in
social housing
• Excellent organising, planning and time-management
skills with experience of working to deadlines across a variety of
projects
• Problem solving skills and adaptable to change
•
Good numeracy and literacy skills
• Good communication and listening
skills, both written and verbal
• Good knowledge and experience of
using Microsoft packages (Word, Excel, Powerpoint)
• You must have
the right to work in the UK on a permanent basis without restriction as
unfortunately Clarion is unable to sponsor working visas for this
particular role.
Closing Date: Monday 13th May at midnight
Telephone Interviews will be held in June with succesful candidates attending an assessment day on Monday 1st July at our Corsica Street (London) Office
Successful Graduates will commence a 2 year fixed term contract in September 2024
